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A Serious Undertaking

A small, but growing, group of activists seeks to reform the funeral industry.

 
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James Green is dead. He's lying on a classroom table—eyes closed, hands across his chest—while Donna Belk, who lectures on do-it-yourself funerals, explains how to wash a corpse at home. "In my experience, bodies leak a negligible amount of fluid, but you may want to put a plastic sheet down, just in case." She turns to Green: "You don't have to do any leaking." The ersatz corpse cracks a smile and the dozen students in the room shout, "He's alive! He's alive!"

The playacting is part of the annual conference of the Funeral Consumers Alliance, a watchdog group for the death-care industry that advocates simple, personalized and environmentally sound alternatives to the typical American burial.

Americans spend between $11 billion and $15 billion on funerals each year, and four major corporations account for 11 percent of the 20,000 funeral homes in the United States, tending to cluster in individual communities. The "big four"—Services Corporation International, Stewart Enterprises, Carriage and Stonemor—own just a quarter of the funeral homes in Seattle, for example, but own 80 percent of the funeral homes in Yakima, a few hours east.

FCA members from across the country gathered in Seattle last June to attend seminars on home funerals; "green burial," including caskets made from recycled paper; and, most important, educating the public on how to navigate what many members consider a corrupt and ossified industry.

"The funeral corporations use predatory sales tactics and aggressive marketing to get people—who are in shock—to spend more than they can afford on services they don't want or need," says Joshua Slocum, executive director of the FCA.

The lobbyists for the death-care industry, Slocum claims, have pernicious influence over state legislatures. In 2006, he got a call from a Native American couple whose 3-year-old died in a hospital while they were visiting Salt Lake City. The parents wanted to take the body home to Idaho for a traditional funeral. Hospital staff refused, telling the parents that according to a Utah law passed that year, the death certificate could only be signed by a licensed funeral director, which would have meant that the body would likely have had to be given temporarily into the custody of a funeral home. Luckily, with the help of an alternative burial group, the couple was able to take custody of their child's body, but the case indicates the power the traditional funeral industry can have, Slocum argues.

"I want people to be shocked," Slocum says, "that in some states, the body belongs to the mortuary by state law. And once a funeral director has got a body in the door, it's over. They'll charge you from $1,200 to $4,000 for their 'basic services' fee. They've got possession of your dead and your wallet with the blessing of the state."

 
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Member Comments
  • Posted By: rosecuts @ 10/21/2008 12:43:57 PM

    Comment: I have been appaled to see how little the funeral undustry is regulated. The insurance commission of the state will tell you there are regulations set in place in 2002. Not so. I just lost a friend who had a pre-arranged funeral and learned upon his death that the funeral home that was in business since 1898 in Ensley and
    Bessemer, AL went out of business in 2004. I had to pay for his funeral out of pocket. i am told my only recourse is to hire an attorney, Don't think so , as the owner filed bankruptcy.I do think it is our local newspapers responsibility to make this known, to no avail. They do not seem to think it is very important. Everyone considering a pre-need funeral must do some homework and hope for the best because they can sure get away with your money with no consequences.

  • Posted By: AlyssaK @ 08/01/2008 3:30:22 PM

    Comment: You people who keep saying the funeral industry is full iof crooks don't have any idea what you're talking about. Of course there are a few bad seeds, just like in any other industry! There are police officers who bribe and steal (dirty cops), there are doctors who charge too much or give out wrong perscriptions. Of course there are bad people out there, but not all funeral homes are like that! I've grown up in funeral homes. I'm a 4th generation. We've moved all over the country with my dad working for various companies, including the big corrporation in Yakima. Every place i different. I know that in our family business, we try to keep prices as low as possible. A "Sincere and Sympothetic Service, Within the Means of All" is our motto. We often are willing work with people who may have financial difficulty. I don't think people realize how many families never pay off a funeral. They leave us with the tab. Everything is getting more expensive, I don't know why anyone would think the funeral industry would be any different.

  • Posted By: bobbbb32 @ 07/22/2008 3:40:35 PM

    Comment: Find out more and the real story of the funeral business by reading the book,"Does This Mean You'll See Me Naked, A funeral director reflects on 30 years of serving the living and deceased". This book by Robert D. Webster tells the whole inside story and includes ways to save money. Highly recommended reading. BOBBB32

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